Returns & Exchanges
At Mari Kali Stores, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange items within 14 days of receipt, provided they are in their original condition.
Contact Customer Support
Email our Cyprus-based support team or visit one of our physical stores to initiate your return request and receive a return authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the original sales receipt is included inside the parcel.
Choose Your Return Method
Drop off your package at any Mari Kali boutique location for free, or send it back via ACS Courier or Akis Express at your own convenience.
Receive Refund or Credit
Once our team inspects the returned items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing